Career_builder_retail_jobs

Details: Hospitality / Food Industry / Retail / Restaurant - Full Time

GMC is looking for candidates with experience in the retail - hospitality and restaurant / food service industry for the account manager position.

Do you strive for every customer to have an over the top experience?
Do you set challenging goals and push your self to attain those with a no matter what mentality?
Do you thrive in a team environment to help others hit their goals?
If yes, keep reading!

www.goglobal-inc.com 

GMC is a privately owned marketing firm that focuses on face to face client relations. We specialize in customer retention and customer acquisitions. Our clients include the largest energy solutions company in America, largest telecommunications companies, and the nations leading on-line office supply company. (Due to privacy agreement, we cannot promote our clients, but feel free to contact us for more information)

Due to our success with our clients, we are committed to open five additional offices by the end of 2013. We only promote from within, at GMC. Therefore, the ideal candidates will be trained from an entry level sales position and promoted to a management position to help run one of our new locations in Baltimore, MD.

Qualities we are looking for:

• Strong work ethic
• Integrity
• Great People Skills
• Leadership Skills
• Hunger for success
• Experience in retail, restaurant, hospitality is a plus

GMC provides:

• Base pay (based on certain criteria) plus bonuses and commissions
• Full health benefits
• Management Training
• Travel Opportunities within the U.S. and abroad

Click Here to Apply

Details: Hospitality / Food Industry / Retail / Restaurant - Full Time GMC is looking for candidates with experience in the retail - hospitality and restaurant / food service industry for the account manager position.Do you strive for every customer to have an over the top experience?Do you set challenging goals and push your self to attain those with a no matter what mentality?Do you thrive in a team environment to help others hit their goals?If yes, keep reading!www.goglobal-inc.com GMC is a privately owned marketing firm that focuses on face to face client relations. We specialize in customer retention and customer acquisitions. Our clients include the largest energy solutions company in America, largest telecommunications companies, and the nations leading on-line office supply company. (Due to privacy agreement, we cannot promote our clients, but feel free to contact us for more information)Due to our success with our clients, we are committed to open five additional offices by the end of 2013. We only promote from within, at GMC. Therefore, the ideal candidates will be trained from an entry level sales position and promoted to a management position to help run one of our new locations in Baltimore, MD.Qualities we are looking for: Strong work ethic Integrity Great People Skills Leadership Skills Hunger for success Experience in retail, restaurant, hospitality is a plus GMC provides: Base pay (based on certain criteria) plus bonuses and commissions Full health benefits Management Training Travel Opportunities within the U.S. and abroad Click Here to Apply

Details: Entry Level Sales/Marketing/ManagementGlobal Vision Group, a premier, outsourced marketing business firm, has recently expanded in the Columbia area. Global Vision Group works exclusively with top notch clients to increase their brand marketing and business clientele. Global Vision Group regularly exceeds its client's business expectations, and is looking to expand due to this continued success.At Global Vision Group we believe that our employees are the most valuable asset of our business. With a great work ethic and innovative ideas leading the way Global Vision Group is looking to expand into three additional markets in the upcoming year.

Details:

Job Requisition ID:   DS11169

Job Title:   RETAIL RECRUITER

Job Type:   Part-Time

Location:   Washington, DC

Post Date:   03/25/2013


TITLE:                                           Retail  Recruiter  DIVISION:                                       Human Resources REPORTS TO:                                 Director of Recruiting and Associate DevelopmentFLSA:                                                Exempt POSITION SUMMARY:                 Responsible for recruiting staff for GGW’s retail stores and other positions as directed, and supporting the New Hire Orientation process.Essential Duties and Responsibilities:

1. Identify qualified candidates for open positions by reviewing applications/resumes and use independent judgment to determine what candidates should be selected to proceed in the process.

1. On own initiative, conduct initial phone interviews for hourly associates and use independent judgment to make recommendations to hiring managers to select for in-person interviews.

1. Schedule, coordinate, and track in-person interviews, background checks, drug screenings, and conduct reference checks.

1. Open, track, and close positions in the applicant tracking system.

1. Counsel Retail store managers and all hiring managers on the use of the applicant tracking system and helps train new managers on its use.

1. On own initiative, maintain a pool of available candidates to fill positions by using independent judgment to conduct outreach through various recruitment methods such as web-based tools, community centers, job fairs and collaborations with local resources.

1. Assist applicants with completing the online application process.

1. Perform other duties as directed by management.

*This position sometimes requires travel to and from off-site retail locations throughout MD, DC and VA.Other Duties and Responsibilities:

1. Ability to field and follow up on questions from managers and candidates using independent judgment.
2. Provides administrative and delivery support to the Human Resources department by assisting with the New Hire Orientation process and other training initiatives as needed.
3. Occasionally travel to other GGW sites on tasks related to the position.

Supervisory Responsibility:This position has no supervisory responsibilities. Required Qualifications:

1. Associate’s degree or equivalent experience in a related field. 

1. Two years of recruitment and significant administrative experience.

1. Ability to manage multiple position openings concurrently.

1. Demonstrated knowledge of web based recruiting systems.

1. Excellent customer service and employee relations skills.

1. Strong written and oral communication skills.

1. Strong interpersonal skills.

 Preferred Qualifications:

1. Knowledge of Ceridian Recruiting System.

1. Previous recruiting experience with a specialty in either retail or other entry level positions.

 Please ensure that your resume and/or application reflects a history consistent with the duties and requirements desired for this position.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*CB
*WIR

Details: Nestlé Waters North America is currently seeking a Sales Representative for our Retail Sales force. This position entails developing NWNA sales within a specified geography and group of accounts. Account types will vary by geography. This position is responsible for maintaining and enhancing sales within existing accounts and acquiring new accounts (distribution) throughout geography. Key responsibilities include but are not limited to: -Contacting key personnel in assigned accounts for pre-selling products, promotions, displays, and point of sales materials.-Ensure Nestle Waters achieves our sales objectives in the areas of new item authorization, distribution, resets, retail pricing targets and retail shelf space. -Retail Customer Selling '' calling on, and selling to, assigned retail stores to ensure store level conditions meet or exceed our standards. -Some activities include: managing shelf conditions, distribution, resets, display support, rack/cooler management, retail pricing and secondary product location. -Maintain accurate sales records for all assigned accounts; including special reports on promotional activity and competitive sales initiatives.-Some physical demands include: moderate physical effort on occasion, occasional prolonged standing/walking, and occasionally lifting supplies/equipment

Details:

 The job:  The Sales Associate position is a perfect fit for YOU if you have an eye for decor, a love of furniture, a strong customer service orientation, and believe that the basis of sales is building customer relationships.

 

About Arhaus Furniture:  Arhaus Furniture is unique in our industry in the quality and style of our fabrics, woods, furniture and accessories; and in the enduring reputation we have established in our communities and lasting relationships that we have built with so many of our customer-friends. We are Arhaus Furniture. We are a rapidly growing, fashion forward home furnishings retailer. We are adding a select few unique, design-aware, naturally relational Sales Associates to our full time and part time sales staff. This is a sales position where you will use your customer service and home decor skills assisting our customers in selection, purchase and delivery of furniture and accessories as you build and deepen our friendships and affiliations.

Details: Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Expert Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!

Job Responsibilities of Automotive Technician:• Assisting technician mechanics in performing technical activities. • Diagnoses and repairs to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems. • Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis. • Continuously learns new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. • Keeps store management aware of mechanical repair problems as they occur. • Maintains an organized neat and safe bay.

Details: General Manager – Operations Management (Automotive Sales)Job Description
The Metro Wshington DC market is one of the top Import Sales Markets in the USA and we are expanding our commitment to be #1.  This is your opportunity to work with an existing staff and operate one of the largest volume import Dealerships in the Washington Market.  The qualifications are simple. You must be a monster on the desk and able to maintain our high volume and quick turn in both new and used vehicles.  You must be able to motivate and maintain a weekly training program for your salesmen.  Also you must have extensive experience in CRM management and and F&I. We have an outstanding upper management team to support your success. 

If you can answer YES to all of the above you will be highly compensated. 

Passport Auto Group consists of (2) Nissan, BMW, (2) MINI, Toyota, and Infiniti dealerships.  We are a very profitable organization and are continuing to to grow when we can find dealerships that fit in our import portfolio. 


Job Responsibilities

As a General Manager you will be responsible for the overall operations of a successful automotive dealership.

Specific responsibilities:

• Maintaining high volume and quick turn-around in both new and used vehicles
• Overseeing the automotive sales, service and parts departments
• Motivating and training a sales force
• Driving business; meeting and exceeding operational goals

Details: Entry Level - Assistant Manager , Manager and Marketing Reps Needed for New ClientExpansion!WELCOME TO ROCK SOLID ASSOCIATES! We just launched a new campaign in DC and we have plenty of positions to fill!Rock Solid Associates initiates new customer relationships for our valued clients, driving new cost-effective streams of revenue. Our professional sales & prospecting teams of national representatives present your targeted consumers with the newest technological innovations and product samples.The result, Rock Solid doesn’t just sell and promote products and services, - we deliver customers. The Rock Solid point of difference We don't simply focus on "production"; we focus on quality-production. As the specialist team of collaborative ambassadors, we align a personalized approach to your goals and objectives. Rock Solid's team of in-field specialists conducts strategic sales presentations that highlight the key value propositions of your products, targeting an audience predefined by your criteria. The result: our customized and turnkey programs deliver profitable customers.   We are looking for 6 individuals for entry level in all aspects of our business such as: MARKETING CAMPAIGN DEVELOPMENT TRAINING SALES MANAGEMENT ASSISTANT MANAGEMENT ENTRY LEVEL ADVERTISING EXECUTIVES PUBLIC RELATIONS/SOCIAL MEDIA REPRESENTATIVES Our clients need high energy, upbeat individuals with great customer service skills to represent them!We are planning large-scale expansion for 2013, and we are in need of new ENTRY LEVEL management trainees with fresh ideas. We provide highly competitive compensation and all openings are entry-level - ideal for graduates or individuals looking for a career change.  We believe that it is important to know all aspects of the business. Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Be ready to learn Sales, Promotions and Marketing!We provide paid training in sales and marketing. We only promote from within, which means we invest in developing our people from entry level up, instead of hiring someone into management. Upward mobility is based on performance, not seniority. All of our employees begin entry-level and have equal opportunity for advancement. Position available:The Account Manager will work closely with our Clients to ensure Rock Solid is aggressively meeting sales projections and negotiated key performance goals. We are looking for candidates that can relate to business and residential customers, have great people skills, and can be TRAINED to do marketing and sales presentations. As Rock Solid is involved with various clients in every industry of the business sector, you will play a crucial role in developing relationships with our clients turning business into profit.    Our ideal Entry Level Candidate will be outgoing, with a great attitude, exceptional work ethic and will have a strong desire to develop their sales and marketing skills. Join the stability of a growing field. Our clients are in recession- proof industries and need us to help them grow! -Strong Communication Skills-Excellent Image-Enthusiasm-Desire For Advancement-College Degree PreferredSubmit a resume to be considered at

Details: Licensed Optician/Manager – Seeking full-time career-oriented licensed optician to manage busy optical center.  Great salary, bonuses, benefits, and 401(k).  Apply online now to take advantage of this great opportunity!  EOE

Details: Since being founded in 1964, Hillman has grown to become the market leader in distributing: Hardware, Letter, Numbers & Signs, Keys & Accessories, and Engraving Technologies. Based in Cincinnati, Ohio we offer nine different points of shipment across the country. Our products can be found in over 21,000 retail locations worldwide. Hillman currently services over 58 countries and maintain a major presence in Canada, Mexico, South and Central America, and the Caribbean. Summary: Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.  

Summary:

Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.

Essential Functions:

1.     Merchandising and Customer Support

•         Travels to and among customer store locations as required according to service schedule and as necessary to resolve issues.

•         Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment.

•         Establishes and maintains effective professional relationships with store personnel, including regular contact with store management.

•         Conducts product training for store personnel as required.

•         Secures additional store retail space through cross-merchandising, end cap placement, etc.

•         Attends promotional days and grand openings to help educate customers and employees on Hillman product lines.

2.     Store Display Resets

•         Performs physical work necessary to tear down and/or assemble store displays, including racks and other prescribed display items according to the plan-o-grams.

•         May provide direction and supervision to temporary or support personnel assigned to assist with the reset.

•         Works the schedule required, which can include time beyond a normal work schedule or on a different schedule as required by the customer and/or reset schedule.

3.     Conducts Store Surveys

•         Completes customer service sheets on MC-75

•         Completes other surveys as directed

•         Takes photos of displays

4.     Follows company policies and procedures to accomplish the following:

•         Maintain and timely submit required records and receipts

•         Follow prescribed time reporting procedures and submits time worked accurately and promptly.

•         Communications regularly with supervision to ensure feedback of customer related information.

•         Maintains current knowledge of company products field operations, and customer account specifications.

Additional Essential Functions for Quick Tag Representatives

•         For territory assignment including Quick Tag engraving machine service, employee must :

•         Maintain and repair engraving machines as necessary.

•         Collect, secure, account for, and deposit funds according to prescribed procedures.

Competencies:

•         Personal Leadership - Takes initiative, and follows through on promises; accepts responsibility for mistakes; protects confidentiality; voices disagreement with tact; accepts & implements change.

•         Internal & External Customer Service - Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; exceeds service expectations at all times.

•         Communication - Communicates verbal & written information in a clear, concise manner; invites contact and listens with respect; responds to voice and email in a timely manner.

•         Teamwork - Arrives at meetings and appointments on time; interacts well with various personalities; shares resources; supports team decisions; contributes to team projects when asked.

•         Results Oriented - Possesses current industry & job knowledge; is organized & efficient; demonstrates effective time management & multi-tasking skills; makes decisions in a timely manner.

Education:

•         High school diploma or equivalent, college courses preferred.

Qualifications:

•         Two years field service or merchandising experience preferred, ideally in a large-scale retail environment.

•         Intermediate knowledge of Word, Excel, and Windows

•         Able to read & execute store plan-o-grams in an efficient manner.

•         Strong organizational, planning, and problem solving skills.

•         Strong interpersonal and communication skills - able to establish and maintain effective working relationships with customers and deal tactfully with the public.

•         Able to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory.

•         Maintains valid driver’s license and maintains a driver record acceptable under the provisions of Hillman’s Vehicle Policy.

•         Able to lift and carry up to 50 pounds occasionally.

•         Able to frequently walk, stand, bend, twist, climb, kneel, see, and otherwise move as necessary to perform essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Details: This could be just the place to start your career in retail management. As a Store Manager, your Starbucks store will be an important part of the local community. You'll help your store partners make connections with the customers they see every day. You'll lead your store's operations, staffing, customer satisfaction, product quality, financial performance and team development.  Best of all, you'll help your team create a welcoming environment. Starbucks is consistently rated as a great place to work and the people here love what they do. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:

Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.

Displays a 'customer comes first' attitude by training and holding partners accountable for delivering legendary customer service.

Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.

Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations.

Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.

Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:

Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.

Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.

Business Requirements - Providing functional expertise and executing functional responsibilities:

Ensures adherence to applicable wage and hour laws for nonexempt partners and minors.

Solicits customer feedback to understand customer needs and the needs of the local community.

Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.

Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments.

Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.

Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management.

Details: Overview:As a Retail Commission Sales Associate in Furniture/Bedding, you will provide outstanding customer service to all Macy's customers by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. Your primary responsibility will be to deliver Macy's customer service promise by ensuring friendly and professional interactions with all guests.This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.Key Accountabilities:- Maintain customer service and selling as the priority- Demonstrate knowledge of bedding services and use this knowledge to build sales- Practice suggestive selling, offering related items and accessories and driving multiple-unit sales- Comprehend and maintain department standards- Follow special department operating procedures- Communicate effectively with Associates and Management and be flexible to the needs of the business- Achieve the company standard for sales productivity and credit solicitation- Achieve the company standard for warranty sales programsSkills Summary:- Previous mattress/bedding selling experience a plus- Ability to build relationships, solve problems, impact and influence others- Possesses drive and is goal-oriented- Demonstrates an energetic and positive attitude- Ability to communicate effectively with customers, peers and management- A team player who possesses the ability to work in a learning environment.Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Details:

Total Wine & More is America's Wine Superstore and 3-time recipient of the ‘Retailer of the Year’ award. We are America’s largest independent fine wine retailer approaching $1 billion in annual sales.  Despite the current economic climate, our business remains positive. This affords us the ability to continue our store expansion plans and to provide advancement opportunities for our people.

Currently we are searching for a Business Analyst to join our Custom Software Solutions department in Potomac, MD.  

The Business Analyst will primarily be responsible for business requirements gathering and analysis, including identifying business needs, evaluating potential enhancements and developing solutions to business problems. The candidate will also have the opportunity to gain an in-depth understanding of various business functions, becoming a functional Subject Matter Expert. Total Wine & More uses both custom and off the shelf software solutions providing the candidate with the opportunity to be involved with all phases of the software development life cycle on small, medium and large scale projects. The Business Solutions Group works on projects with every department in the company, making this position an excellent opportunity to gain a breadth of experience.

We strive for excellence, which ensures our commitment to selection service and value for both our customers and employees.  It is our people, more than anything else, that make Total Wine & More a great company. We employ more than 3,000 professionals in our 90+  stores and corporate office who have an instinctive drive and passion for our business.

Details: Local Retail Business in Sterling, VA looking for temp-hire candidate to work as the Sales Account Manager...As a temp, pay is $12-14/hr based on experience.If the position becomes permanent, the pay range will be between 30,000-40,000+/year (includes commission).2+years of experience:*Attracts potential customers by answering product and service questions; suggesting information about other products and services* Plans, directs and coordinates customers* Initiates and completes the design presentations to the client online or face-to-face* Provides estimates to the clients based on provided budgets and closed sales* Requests and receives payments; processes credit cards*Enters and updates information within company-s CRM tool.*Updates and revises transactions in QuickBooks as necessary. *Communicates with warehouse for timely processing of the orders*Little or no cold calling required* Maintains customer records by updating account information.* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.* Maintains financial accounts by processing customer adjustments.* Recommends potential products or services to management by collecting customer information and analyzing customer needs.* Prepares product or service reports by collecting and analyzing customer information.* Contributes to team effort by accomplishing related results as needed.

Details:

 

The Inside Sales Consultant reports to the Sales Manager.

•         Meet the client’s needs and desires while meeting the minimum budgeted $1,000,000 in total annual sales (after credit rejects). The company depends highly on the ISC’s capability to convert prospects into satisfied owners of new air conditioning and heating systems.
 
All sales leads are valuable assets of the company, and should be treated as such. Therefore, Each Inside Sales Consultant must:

•         Maintain a closing ratio on all leads of 10% or higher.

•         Maintain an average selling price of 80% of regular retail or higher.

•         The ISC is required to follow up on every un-closed lead given to them.
o   Obtaining 1 of 4 end goals with every opportunity
1.    Close the sale
2.    Re-book the lead with the appropriate person at local center
3.    Collect client feedback on what we could have done better to earn their business
4.    Re-market the lead- via local center and national marketing team

•         The ISC is required to use the tracking tools issued and stay in daily contact with the locations.

•         The ISC is required to uncover any and all opportunities in the home. Examples:
o   IAQ, Comfort Clubs, cross marketing, tech recommendations

•         Accessibility - Be available within 15 minutes by cell phone at all times, other than scheduled vacations or holidays.

•         Utilize the Advanced Persuasion System properly on every call.

•         Complete all paperwork in a timely and accurate manner on all leads. This includes a completed invoice, financing, install prep information. 

•         Commissions will not be paid until the company is paid for the job or the client has signed a financing completion form.

•         Spend at least two hours each week reading or listening to self improvement
or sales-related books or tapes.

•         Conduct daily activities with the highest level of honesty and integrity and always displaying a positive attitude toward fellow Team Members.

•         Understand that any misrepresentation to a client or the Sales Manager      is grounds for immediate dismissal.

•         Submit all commission sheets for approval by the Sales Manager before commissions are paid.

•         Ask for referrals. Utilizing the revamped referral program!

•         Obey, teach, and enforce the One Hour Code of Ethics, Team Rules and Team Philosophy.
 

Details: Part Time Interior Design AssistantLa-Z-Boy Furniture Galleries are looking for individuals who have a degree or are currently enrolled in an Interior Design program. If you are an individual who is driven to create beautiful home environments that represent the client’s lifestyle, fashion, and taste, we are looking for you.Our Interior Design Assistants work closely with our Interior Designer. They assist with clients in our design center as well as at the client’s home to create individualized design solutions to sell La-Z-Boy products and services. The Interior Design Assistant will do space planning, fabric coordination, and product selection. They are responsible for creating sales and utilizing exceptional customer service skills.If you are looking for career growth and you have completed your Interior Design program, the next step would be to consider the full-time Interior Designer position. BASIC FUNCTION: Responsible for creating sales utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strive to create long-term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La-Z-Boy Designer. Assist the Interior Designer in designing and creating comfortable and functional environments that represent client’s lifestyle, taste and budget. KEY RESPONSIBILITIES:Drives Sales Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy Team with Store Manager, Sales Manager and Associates to promote the In-Home Design program and drive overall store sales Assist Interior Designer to achieve established In-Home program sales goals Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service and continuing contact with all previous and potential customers Maximize store promotions, marketing initiatives, and grassroots programs Maintain strong knowledge of features and benefits of existing and new product line Meet established goals as set by management In-Home Design Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service Execute and champion the In-Home Design process per company guidelines Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects Customer Focus Meet and greet customers that come into the store Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products Make sound business decisions to deliver customer satisfaction and promote team environment People Maintain a positive working relationship with all store associates Operations Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness Adhere to general store operational procedures and guidelines Show a sense of urgency, enthusiasm and excitement with the staff and customers Other duties as assigned

Details:

Part Time Interior Design Assistant

La-Z-Boy Furniture Galleries are looking for individuals who have a degree or are currently enrolled in an Interior Design program. If you are an individual who is driven to create beautiful home environments that represent the client’s lifestyle, fashion, and taste, we are looking for you.

Our Interior Design Assistants work closely with our Interior Designer. They assist with clients in our design center as well as at the client’s home to create individualized design solutions to sell La-Z-Boy products and services. The Interior Design Assistant will do space planning, fabric coordination, and product selection. They are responsible for creating sales and utilizing exceptional customer service skills.

If you are looking for career growth and you have completed your Interior Design program, the next step would be to consider the full-time Interior Designer position.

BASIC FUNCTION:
Responsible for creating sales utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strive to create long-term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La-Z-Boy Designer. Assist the Interior Designer in designing and creating comfortable and functional environments that represent client’s lifestyle, taste and budget.

KEY RESPONSIBILITIES:

Drives Sales

• Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy
• Team with Store Manager, Sales Manager and Associates to promote the In-Home Design program and drive overall store sales
• Assist Interior Designer to achieve established In-Home program sales goals
• Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service and continuing contact with all previous and potential customers
• Maximize store promotions, marketing initiatives, and grassroots programs
• Maintain strong knowledge of features and benefits of existing and new product line
• Meet established goals as set by management

In-Home Design

• Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
• Execute and champion the In-Home Design process per company guidelines
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects

Customer Focus

• Meet and greet customers that come into the store
• Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products
• Make sound business decisions to deliver customer satisfaction and promote team environment

People

• Maintain a positive working relationship with all store associates

Operations

• Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness
• Adhere to general store operational procedures and guidelines
• Show a sense of urgency, enthusiasm and excitement with the staff and customers
• Other duties as assigned

 

 

 

 

 

Details: POSITION PURPOSEAssistant Store Managers in Training are learning the various responsibilities and functions of the following roles:  Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.  At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability.  They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.   MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIESGeneral Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store appearance.  ASM's in Training will learn the following tactics to support this key accountability:  staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.  Supervising Store Associates to include interviewing, hiring, motivating, coaching, training, developing, and communicating to associates.  ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support.  ASM's in Training will also learn how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately.  They will also learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.  ASM's in Training should develop a command of store standard operating procedures (SOP's), especially those involving Safety compliance.  Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends.  ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing.  They will also learn how to support stock integrity through inventory management processes.NATURE AND SCOPEASM's in Training will report to a Store Manager.   Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.ENVIRONMENTAL JOB REQUIREMENTSTypically located in a comfortable indoor area.  There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.  Typically requires overnight travel less than 10% of the time. ESSENTIAL SKILLS MINIMUM QUALIFICATIONS18 years or olderMust pass the Drug TestMust pass the Background CheckMust pass pre-employment tests if applicable Ability to work a flexible schedule, including evenings and weekends.   EDUCATION REQUIREDThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.YEARS OF RELEVANT WORK EXPERIENCE - 3PHYSICAL JOB REQUIREMENTS Physical Job Requirements-Most of the time is spent sitting or standing and there may be a need to stoop regularly or move/lift light material or equipment.ADDITIONAL QUALIFICATIONSKNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIESActs with Integrity:  Role model for ethical behavior; consistent and fair in dealings with others.Product Knowledge:  Knows and effectively promotes all areas, products, services, and procedures.  Knows the competition.Excels in Customer Service: Creates customer focused environment; provides excellent service. Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments.Safety Orientation: Enforces safety policies and procedures; is a safety role model.Delivers Results:  Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.

Details:
POSITION PURPOSE

Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles:  Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.  At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability.  They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.   

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store appearance.  ASM's in Training will learn the following tactics to support this key accountability:  staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.  

Supervising Store Associates to include interviewing, hiring, motivating, coaching, training, developing, and communicating to associates.  ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.

Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support.  ASM's in Training will also learn how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately.  They will also learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.  ASM's in Training should develop a command of store standard operating procedures (SOP's), especially those involving Safety compliance.  

Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends.  ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing.  They will also learn how to support stock integrity through inventory management processes.

NATURE AND SCOPE

ASM's in Training will report to a Store Manager.   

Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.

ENVIRONMENTAL JOB REQUIREMENTS

Typically located in a comfortable indoor area.  There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.  

Typically requires overnight travel less than 10% of the time.

ESSENTIAL SKILLS

MINIMUM QUALIFICATIONS

18 years or older

Must pass the Drug Test

Must pass the Background Check

Must pass pre-employment tests if applicable

Ability to work a flexible schedule, including evenings and weekends.   

EDUCATION REQUIRED

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE - 3

PHYSICAL JOB REQUIREMENTS

Physical Job Requirements-Most of the time is spent sitting or standing and there may be a need to stoop regularly or move/lift light material or equipment.

ADDITIONAL QUALIFICATIONS

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

Acts with Integrity:  Role model for ethical behavior; consistent and fair in dealings with others.

Product Knowledge:  Knows and effectively promotes all areas, products, services, and procedures.  Knows the competition.

Excels in Customer Service: Creates customer focused environment; provides excellent service.

Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments.

Safety Orientation: Enforces safety policies and procedures; is a safety role model.

Delivers Results:  Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.